Politique de remboursement
Last updated: August 25, 2026
At [plentyofgoods.com], we want you to be satisfied with your purchase. If there is an issue with your order, we're here to help.
1. Returns
We accept eligible returns within 30 days of delivery.
To qualify for a return, the item must:
- Be unused and in its original condition.
- Be in the original packaging where applicable.
- Include all accessories, parts, and documentation that came with the product.
- Not show signs of damage, misuse, or excessive wear.
Some products may be excluded from returns for hygiene, safety, or other legitimate reasons. Where applicable, these exclusions will be stated on the product page.
2. Damaged or Incorrect Items
Please inspect your order when it arrives.
If you receive a damaged, defective, or incorrect product, contact us as soon as possible with:
- Your order number
- A description of the problem
- Clear photos or videos showing the issue
- Photos of the packaging, if the item arrived damaged
We will review your request and, where appropriate, offer a replacement, refund, or another suitable resolution.
3. Change of Mind
If you simply change your mind about a purchase, you may request a return within 30 days of delivery, provided the product meets our return conditions.
Return shipping costs for change-of-mind returns are the responsibility of the customer, unless otherwise required by applicable law.
4. Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method.
Please allow additional time for your bank or payment provider to process the refund and make the funds available in your account.
Original shipping charges may not be refundable unless the return is due to an error on our part, a defective product, or applicable law requires otherwise.
5. Exchanges
If you would like to exchange an item, please contact us first.
Depending on product availability, we may offer an exchange or ask you to return the original item and place a new order.
6. Non-Returnable Items
For health, hygiene, safety, or other legitimate reasons, certain products may not be eligible for return once opened or used.
These may include certain:
- Personal-care products
- Intimate products
- Hygiene-related products
- Used baby-care products
- Used pet-care products
- Customized or personalized products
- Items marked as final sale
Please check the individual product listing for any specific return restrictions.
7. Late or Missing Refunds
If you have been approved for a refund but haven't received it, first check your bank or payment provider.
If the refund still hasn't appeared after the normal processing period, please contact us at:
Email: [Insert Your Customer Service Email]
8. How to Request a Return
To start a return, contact us at:
Email: [info.faithbabatunde@gmail.com]
Please include your order number, the item you want to return, and the reason for the return.
Do not send products back without contacting us first. Returns sent without prior authorization may not be accepted.
9. Return Address
Once your return request has been approved, we will provide the appropriate return instructions and return address.
Please do not send your item to the address shown on the package or order confirmation unless our customer service team specifically instructs you to do so.
10. Important Information
We reserve the right to refuse a return or refund where an item does not meet the conditions outlined in this policy, subject to applicable consumer protection laws.
Nothing in this policy is intended to limit any rights you may have under applicable law.
Contact Us
If you have any questions about our Refund & Return Policy, please contact us:
Email: [info.faithbabatunde@gmail.com]
Store: [plentyofgoods.com]
